Support / Services
iQ-care
Customer advisory service
Customer advisory service
We will provide detailed advice on our products and, together with you, define a solution tailored to your needs. We are also happy to carry out the consultation on your premises.
training
Our iQ-care training ranges from basic training, in which participants receive system training for their respective area, to advanced training.
On-site and in-house training courses teach our customers the correct operation and maintenance of our products so that they can be used to their full potential. We also conduct customer-specific training on site upon request.
Service/Support
Support for our customers
From the first contact, enigmasoft collaborates with its customers to develop quality assurance solutions that ensure efficient and cost-saving production. With our know-how, we stand by your side as a reliable partner during implementation and also after-sales.
Technical support
enigmasoft provides support for technical questions about hardware and software by telephone, online and on site.
Questions and concerns can often be quickly clarified between the user and the service specialist.
Maintenance and repair
Cyclical inspections and predictive maintenance favour high operational safety and the extended service life of installed systems. Maintenance at mutually agreed intervals and time periods can be proactively secured with enigmasoft through an iQ-care maintenance contract.
Support
